Privacy Policy

Hatch Ventures LLC, doing business as Hatch Digital Designs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hatchdigitaldesigns.com ("Site"). Please read this policy carefully. By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

Information You Provide Directly:

• Name, email address, phone number, and any other details you submit through contact forms or newsletter sign-ups
• Payment information submitted through our payment processor (we do not store your full payment card details — see Section 5)

Information Collected Automatically:

• Log data such as your IP address, browser type, pages visited, and time spent on the Site
• Cookie and tracking data collected via Google Analytics and similar tools (see Section 4)

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and fulfill your requests
• Send you information about our services, including marketing communications (you may opt out at any time)
• Process payments securely through our third-party payment processor
• Analyze website traffic and usage to improve our Site and services
• Comply with applicable laws and legal obligations
• Protect against fraud and unauthorized activity

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We work with trusted third-party vendors who assist us in operating our Site and business (e.g., payment processors, analytics providers, email platforms). These parties are contractually obligated to keep your information confidential and use it only to perform services on our behalf.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Site if such a change occurs.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Specifically:

• Google Analytics: We use Google Analytics to collect anonymized data about how visitors use our Site (pages visited, time on site, referral sources, etc.). This data helps us improve our content and user experience. Google Analytics uses cookies to track this information. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on at tools.google.com/dlpage/gaoptout.
• Essential Cookies: Some cookies are necessary for the Site to function properly, such as remembering your preferences or maintaining session state.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect some functionality of the Site.

5. Payment Processing

All payment transactions on our Site are processed through a third-party payment processor (such as Stripe or PayPal). We do not directly collect, store, or have access to your full credit card or banking information. Payments are handled in accordance with PCI-DSS standards. Please review the privacy policy of your payment processor for more information on how they handle your data.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:

• Contact form submissions and email correspondence are retained for up to 3 years
• Payment transaction records are retained for up to 7 years as required for tax and accounting purposes
• Analytics data (via Google Analytics) is retained per Google's default retention settings

You may request deletion of your personal data at any time by contacting us (see Section 12).

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information (subject to certain legal exceptions)
• Opt-Out: Unsubscribe from marketing emails at any time by clicking "Unsubscribe" in any email or contacting us directly

California Residents: Under the California Consumer Privacy Act (CCPA), California residents have additional rights, including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to non-discrimination for exercising these rights. We do not sell your personal information. To exercise your rights, contact us at the address below.

8. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at [email protected] and we will take prompt steps to delete that information.

9. Data Security

We implement commercially reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (SSL/TLS), restricted access to personal data, and regular security reviews.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. For significant changes, we will make reasonable efforts to notify you, such as by posting a notice on our Site or sending an email to subscribers. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Hatch Ventures LLC — d/b/a Hatch Digital Designs

Email: [email protected]

Website: hatchdigitaldesigns.com